Privacy Policy

1. Introduction

Measuapoca ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our AI and neural network services.

This policy complies with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth) and the Australian Consumer Law.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

• Contact information (name, email address, phone number, business address)
• Business information (company name, job title, industry)
• Communication records (emails, phone calls, meeting notes)
• Technical information (IP address, browser type, device information)
• Website usage data (pages visited, time spent, click patterns)

2.2 How We Collect Information

We collect information through:

• Website forms (contact forms, subscription forms)
• Email communications
• Phone calls and meetings
• Cookies and similar technologies
• Third-party analytics tools

3. How We Use Your Information

We use your personal information for the following purposes:

• Providing AI and neural network services and solutions
• Responding to inquiries and providing customer support
• Sending relevant business communications and updates
• Improving our website and services
• Analyzing website usage and performance
• Complying with legal obligations
• Marketing our services (with your consent)

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• With your explicit consent
• To comply with legal obligations or court orders
• To protect our rights, safety, or property
• With trusted service providers who assist in our operations (under strict confidentiality agreements)
• In connection with a business transfer or merger

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication systems
• Employee training on data protection
• Secure hosting and backup systems

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Retention periods vary based on:

• The nature of the information collected
• Legal and regulatory requirements
• Business operational needs
• The purpose for which the information was collected

7. Your Rights

Under Australian privacy law, you have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Objection: Object to the processing of your personal information
• Portability: Request a copy of your data in a structured format
• Complaint: Lodge a complaint with us or the Australian Privacy Commissioner

8. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience. For detailed information about our use of cookies, please refer to our Cookie Policy.

9. Third-Party Services

Our website may contain links to third-party websites or services. This Privacy Policy does not apply to these external sites. We encourage you to review the privacy policies of any third-party services you access.

10. International Data Transfers

While we primarily operate within Australia, some of our service providers may be located overseas. In such cases, we ensure that appropriate safeguards are in place to protect your personal information in accordance with Australian privacy laws.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date.

12. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

13. Complaints Process

If you believe we have breached your privacy, you can lodge a complaint with us using the contact details above. We will:

• Acknowledge your complaint within 7 days
• Investigate the matter thoroughly
• Respond with our findings within 30 days
• Take corrective action if necessary

If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au or phone 1300 363 992.